Common sense tells us that the best way to get things done more efficiently is to “work harder.” Things rarely pan out this way, especially not in an economy powered by knowledge and service workers who can’t necessarily improve performance by working longer hours or exhausting themselves.

The closer we look at common management “strategies,” the more we discover that keeping busy is avoiding productivity, and multitasking is really just procrastination. It’s time to turn things around, and realize that efficient teams aren’t “busy,” they’re productive.

via When Teams are Busy, Nothing Gets Done (part 1) | Project Management Tips || Project Management, Collaboration and Knowledge Management Blog.